A group of participants, one of them using a power wheelchair, works around a table with papers and markers. A facilitator stands at a high table beside a EUPeace roll-up banner. A screen behind them shows a slide titled "Segunda parte: por qué pasan las cosas".
Source: Comillas Pontifical University
Description: Participants work in small groups during the second part of the session, which explored why barriers to inclusion persist.

ImpactABLE Living Lab maps the systems behind barriers to disability inclusion

On 17 September, 26 participants from business, NGOs & foundations, public administration and academia met for the second session of the ImpactABLE Living Lab. Working in groups on shared murals, they mapped the actors, rules and ideas that keep barriers to the inclusion of persons with disabilities in place.

On 17 September 2026, the second in-person session of the ImpactABLE Living Lab took place at Comillas Pontifical University. The Living Lab is led by the Chair of Social Impact at Comillas Pontifical University as part of EUPeace. The session brought together participants from business, the third sector (NGOs & foundations), public administration and academia.

About ImpactABLE

ImpactABLE is an open innovation ecosystem working towards an inclusive society that recognises and values the diverse abilities and talents of every person. It works with the stakeholders involved to develop clear, accessible and robust proposals for assessing the social impact of public and private initiatives that promote the inclusion of persons with disabilities. It takes a systemic approach to this work.

A process in several phases

This session opened the second phase of a process that will run until September 2027. The process follows the evaluative inquiry for systems change methodology developed by Emily Gates and Pablo Vidueira. The first phase explored the current situation. It included a workshop with people with intellectual disabilities from Afanias and an analysis of the regulatory framework and the available data on inclusion and how it is measured.

Contact

Dr Birgit Strotmann
Comillas Pontifical University, WP7 Lead
A man stands in the middle of a bright meeting room, speaking to participants seated at tables arranged in a U-shape. A screen on the right shows the title of the Living Lab session.
Source: Comillas Pontifical University
Description: The session opened with a welcome that placed it within the Living Lab's wider process.

Seeing and mapping the systems

Building on that work, the goal of this second session was to see and map the systems involved: to understand which actors take part, who makes the decisions, and which rules, resources and ideas keep barriers to inclusion in place over time. Changing a reality takes more than looking at each initiative on its own. You have to understand the whole.

Carlos Ballesteros, Director of the Chair of Social Impact, welcomed participants and placed the session within the Living Lab’s wider journey. Bárbara Calderón, a researcher at the Chair of Social Impact, facilitated the day and gave the closing remarks.

Two questions, three levels

Participants worked in four groups, using murals built around two big questions. The first was the path of a person with a disability through life, from childhood and school to entering employment and adult life. The second was what persons with disabilities contribute to society (at work, among the people around them, in the community and in culture) and why that contribution often goes unrecognised.

Each mural had three levels: what happens to the person, who supports them and who makes decisions, and which rules, resources or ideas sustain that situation. In the second part of the day, the groups looked for connections between these elements and for the feedback loops that make some problems come back year after year.

Next steps

Based on the proposals from the session, the Living Lab’s steering group will meet on 19 November to identify levers for change. The end goal is to build tools that measure progress towards an inclusive society and its impact on people, organisations and society as a whole.

A collaborative, interdisciplinary project

The project draws on the good practices of the think tank run by the Chair of Social Impact at Comillas Pontifical University. The think tank brings together more than a hundred organisations from the “quadruple helix”: the private sector, the third sector, public administration and academia. The project also builds on the research and practice of an interdisciplinary team from the Faculties of Economics and Business Administration (CEE) and Humanities and Social Sciences (CIHS).

A large group of people, including a participant using a power wheelchair, stands and talks around a coffee table in a spacious, light-filled hall with large windows and yellow armchairs.
Source: Comillas Pontifical University
Description: Participants from business, the third sector, public administration and academia network during the break.

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Three students gathered around a laptop on a leather sofa, one pointing at the screen as she explains something to the other two.
Source: Comillas Pontifical University
Description: Three young students share a moment of collaboration in a university common area. A young man with curly hair sits in the centre with a laptop on his knees, hand on his chin, focused on the screen. To his left, a young woman in a grey cardigan smiles as she joins the conversation. To his right, a young woman in a yellow T-shirt leans on the arm of the sofa and points at the screen, explaining an idea. Behind them is a light wooden acoustic panel wall. The scene conveys teamwork, peer learning and a relaxed, inclusive campus atmosphere.

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